Not known Facts About sap support services
Not known Facts About sap support services
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The brand new SAP Services and Support eBook points out SAP's choices in a clear, comprehensible way and addresses variances between the requirements of recent customers and knowledgeable buyers.
Scheduled appointments involve at least 24 hrs observe to allow engineers to organize for your session.
To the total extent permissible by relevant law, SAP SE disclaims all warranties, Convey or implied, which include but not restricted to, implied warranties of merchantability and Health and fitness for a certain objective.
Agenda a Manager means that you can e-book a 15-minute connect with that has a support supervisor with your medium or high precedence support case that has a two hour lead time underneath the following disorders:
SAP along with the Customer shall conform to these Conditions of Use which shall endure the expiration or termination of the settlement.
choice to subscribe to frequent updates about outage events and its resolution till the outage is settled.
SAP yet again sets the regular in purchaser support innovation, with SAP for Me recognized for its AI-driven features, customized person encounter, and seamless support services. Happy to be honored through the ASP!
Am i able to refer back into the chat session facts at a afterwards time? Indeed, the chat transcript and all attachments will probably be recorded in your scenario log for the benefit.
You are able to download the SAP products that are connected with your S-consumer ID. Downloading information needs the Application Obtain authorization; to request click here it, Make contact with a consumer administrator in your company.
The adjustment would not characterize an increase in list prices for SAP support choices. Impacted consumers and partners are going to be notified in accordance Along with the respective regionally agreed contractual stipulations. Study the entire assertion in English or German.
If you select a person of read more these product or service locations to plan a session and then reference a distinct product location that's not within the listing, the session are going to be converted get more info to an everyday published case.
Scheduled appointments need at least forty eight hrs discover to permit engineers to organize for your session. See our FAQ For additional facts.
For those who have any questions about these or other support subject areas, remember to don't hesitate to Call CIC.
Aid with User Administration which include S-consumer management, authorization inquiries or password reset help